Home / How the system works
For Mathias · the complete customer journeyFrom a reel on Instagram
to a coaching client.
While you’re at school.
Eight steps. Instagram is the entrance and the exit. Every step in the middle runs by itself; your job is the content and the Sunday check-ins.
Instagram: a reel, a comment, a link
Someone watches your reel about running in Dubai. The caption says “Comment RUN”. They comment, and within seconds they get a DM with the link. Or they tap the link in your bio: it now goes straight to your site, not to a Linktree.
The free guide, on your domain
They land on the Dubai Marathon guide. They can read all of it, free, no wall. Google and AI search engines read it too, which brings runners who never saw your Instagram. At the end: “Get the PDF + pacing plan”.
Emails 1–2: PDF, pacing plan, first advice
Email 1 arrives in a minute with the PDF and the pacing plan. Email 2, two days later: the biggest mistake runners in Dubai make (easy runs too fast in the heat), with a link to the plans.
First purchase: a running plan, AED 149
Email 3 (day 5) tells your story and offers the plan. They buy it on your site. Payhip takes the payment, handles VAT, delivers the file, and tags them as a buyer, which starts a short second email series: day 7 “how is the plan going?”, day 21 the coaching offer.
Email 4: what a coaching week looks like
Day 9: how online coaching works week by week, with real examples, and the link to /coaching. Day 14: last reminder before race season. No pressure, just clarity.
They start coaching: AED 899/month
On /coaching they pay by card or Apple Pay. Stripe handles the subscription (or the 3-month block). Right after payment they land on the welcome page and fill in the onboarding form: goal, race, level, days, injuries.
Coaching: the Sunday check-in
Every Sunday the client gets the check-in link: sessions done, energy, pain, notes, optional video. Two minutes for them. You read the answers in the evening and adjust next week’s plan.
Back to Instagram
Every page has “Follow @mathiaskuklies”. Every email has it in the footer. Email 3 asks for the follow directly. The guide brings people from Google and AI search who then find your Instagram. The loop closes.
What changes on your profile.
Instagram → website
- Link in bio goes straight to the site (no Linktree). Bio line: “Free Dubai Marathon guide ↓”
- ManyChat auto-reply: RUN → /dubai-marathon · COACH → /coaching · PLAN → /plans
- Link stickers in stories: guide, plan, coaching
- COACHING highlight refreshed with the offer, prices and link
- Two pinned posts: coaching offer with link, guide with link
- Every link carries ?src=ig for Analytics
Website → Instagram
- “Follow on Instagram” in the header and footer of every page
- Your latest posts on the home page (static tiles, no slow plugins)
- Every email ends with your profile link; email 3 asks for the follow
- The free guide ranks in Google and AI search and sends those readers to your profile
- Thank-you pages point to Instagram first
Transparent, and all in your name.
Hosting + domain
Netlify: free. Domain: about AED 55 per year.
SendPulse
Free up to 500 subscribers, then about USD 12/month.
Payhip + Stripe
Payhip free (5% per sale) or USD 99/year (0%). Stripe: standard card fees only.
ManyChat
Free plan covers keyword replies.
Everything (domain, hosting, email list, shop, payments) is registered to you. Funnelado builds it and hands it over with a PDF guide. One month of care is included; after that you decide.